Password Information

Your Mills College password grants you access to a variety of resources including the Mills Resource Portal, your Mills email account, campus computers, and to the Mills College wireless network.

The Password and Account Management Portal

The Mills Password and Account Management Portal is the central service used for managing your login credentials. You will use this portal to create your password, set up security questions that will be used if you need to reset your password, and to reset your password if you forget it.

Note: You must use the password management services via the Password and Account Management Portal to update your email password. Password changes made directly in Gmail will be overwritten by the Mills system.

Setting Your Password for the First Time

To create your password, go to the Mills Resource Portal login page. At the top of the window, select the Launch Password Site link. The Password and Account Management Portal will display in a new tab. Enter your username and then follow the prompts to create your credentials. If you need help, refer to the step-by-step instructions for setting a password.

Step-by-step Instructions for Setting Your Password

Go to the Mills Resource Portal login page and click the Launch Password Site link at the top of the window to go to the Password and Account Management Portal.
Enter the username sent to you via email and click Submit.
Enter the one-time authorization code sent to you via email and click Submit.
Read the Terms of Use and click Accept.
You will get a message about configuring your secret questions. Click Close to proceed.
The secret questions and answers will be used to verify your identity if you forget your password.
Use the drop-down menus to select three "secret questions," type in your answers, then click Submit.
If it's not already selected, select Reset My Password and click Next.
Enter a password. Re-enter it and then click Submit.
To be accepted, your password must meet the following criteria:
- Minimum of 8 characters
- Minimum of 1 lowercase letter
- Minimum of 1 uppercase letter
- Minimum of 1 number
- Cannot contain your username or Banner ID
To finish, click Exit, or to change your questions, click Retry and repeat the relevant steps.

Resetting Your Password

You may need to reset your password if you have forgotten it, it has expired, or the status of your account has changed. Go to the Mills Resource Portal. At the top of the window, select the Launch Password Site link. The Password and Account Management Portal will display in a new tab. Enter your username and then follow the prompts to create your credentials. If you need help, see the step-by-step instructions for a resetting a password.

Step-by-step Instructions for Password Reset

To reset your password:

Go to the Mills Resource Portal.

If you are already logged into the Portal, click on the "Change Password" icon.

If you are not logged into the Portal, click the green button at the top of the window labeled "Launch Password Site."

The Password and Account Management Portal will display in a new tab. Enter your username and then follow the prompts to create your credentials. If you have forgotten your username, click on the Forgot Your Identifier(s)? link, which will ask you for your Banner ID number and your personal, non-Mills email address that we have one file for you (usually the email you provided to the College on your academic or employment application).
Enter your answers for all three of your secret questions (not case sensitive) and click Submit. If you have forgotten your secret questions, please contact the Information Technology (ITS) Helpdesk.
Create a new password.
When you are finished, click Submit.

If you need further assistance, please contact the ITS Helpdesk.

Retrieve Your Username

If you forget your username, the Password and Account Management Portal can also be used to retrieve it. Go to the Mills Resource Portal. At the top of the window, select the Launch Password Site link. The Password and Account Management Portal will display in a new tab. Select the Forgot Your Identifier(s)? link. You will need to supply both your Banner ID and the personal email address Mills has on file for you.