Email Best Practices
Email is inherently insecure, but a few simple best practices can help protect your
data. Follow these tips for a safer email experience.
- Never share your password —not even someone you trust. Mills College will never ask
for your password.
- Don't put sensitive or private information in an email message or attachment. This
includes: passwords, social security or driver’s license numbers, credit card, bank,
or other account numbers.
- Think before you click ;and avoid phishing attacks (fraudulent email messages attempting
to trick you into divulging private information). Never answer an email or click a
link in email asking you to update personal information. If you suspect a message
is illegitimate, call the company directly at a number posted on a paper statement
- Use anti-virus software. If you’re using a non-Mills-owned computer, ensure you have
up-to-date virus protection software and the latest critical patches for your operating
system. Mills provides free anti-virus software for personal computers to all of its students, faculty, and staff.
- Only open email from trusted sources.
Only follow links in an email or open an attachment in messages you’re expecting—even
if the email is sent from a known and trusted source. The sender's machine may be
infected with a virus and may be automatically sending the link or attachment to you.
Be judicious about where you post your email address to reduce the amount of spam
in your inbox. Only register your Mills email address with legitimate business websites.
Use caution when signing up for vendor mailings—consider creating a generic Yahoo
or Gmail account to use for these subscriptions or to register with sites you’re unsure
Consider conducting your personal online business using a free email account rather
than your Mills email address. Vendors often sell their customers’ addresses to third-party
lists, which results in additional spam.
Be aware that email correspondence from an email account provided by your employer
is the property of your employer. Employees should conduct personal correspondence
through a non-Mills email account.
- Reputable businesses will never ask you to provide your password through email.
- If you have never heard of the sender before, do not open any links or attachments.
- If you receive an email from someone you know but it looks suspicious, contact the
person through a separate email to ask if it is a legitimate message.
- If you receive an email asking you to click a link to an account, don't click—especially
if you did not expect the email. Instead go to their official website using their
Please note: Continued access to your Mills College email account is contingent upon your affiliation
with Mills College. Students graduating, withdrawing, or being academically disqualified,
and faculty or staff who are no longer employed by the College will cease to have
access to their Mills email account.
For more assistance, please contact the Information Technology HelpDesk at 510.430.2005,
email firstname.lastname@example.org, or submit a request at helpdesk.mills.edu.