Alumnae Email Accounts

All graduating students are issued a Mills College Alumnae email account. Alumnae accounts are "guaranteed for life" and do not expire after a certain amount of time. The only requirement to have completed at least 24 semester course credits at Mills and therefore be recognized by the college as an alumna of the college.

Alumnae email accounts are automatically generated in your last semester as a student. For example, if you are completing your degree requirements in the fall semester, your Mills alumnae account will be provided in the summer. Alternatively, if you are completing your degree requirements in the spring semester, your Mills alumnae account will be provided in the winter. In either case, you will receive an email from the ITS Helpdesk letting you know when it has been created. Please note that when your alumnae account is generated it does not affect your @mills.edu email account. Your @mills.edu email account will remain open until July 31st of the academic year that you are graduating in.

The format of your alumnae email account will be similar to your Mills student email account; your username will remain the same but the domain will be changed. For example, if your Mills student email address is smills@mills.edu, your alumnae email address will be smills@alumnae.mills.edu. The format of your alumnae address is permanent and is not customizable.

Alumnae accounts are accessible through any Google sign-in page and, like your student mills.edu account, allow access to all of the same G-Suite features. As with your Mills student email account, you must use your complete email address as your Google username, i.e. smills@alumnae.mills.edu, with your Mills password.

Before using your alumnae email account for the first time, you will need to reset your password so that all of your accounts will synchronize. You will not be able to log into your alumnae account until you have completed this step.

The Password and Account Management Portal

The Mills Password and Account Management Portal is the central service used for managing your login credentials. You will use this portal to create your password, set up security questions that will be used if you need to reset your password, and to reset your password if you forget it.

Note: You must use the password management services via the Password and Account Management Portal to update your email password. Password changes made directly in Gmail will be overwritten by the Mills system.

Setting Your Password for the First Time

To create your password, go to the Mills Resource Portal login page. At the top of the window, select the Launch Password Site link. The Password and Account Management Portal will display in a new tab. Enter your username and then follow the prompts to create your credentials. If you need help, refer to the step-by-step instructions for setting a password.

Step-by-step Instructions for Setting Your Password

1. Go to the Mills Resource Portal login page and click the Launch Password Site link at the top of the window to go to the Password and Account Management Portal.
2. Enter the username sent to you via email and click Submit.
3. Enter the one-time authorization code sent to you via email and click Submit.
4. Read the Terms of Use and click Accept.
5. You will get a message about configuring your secret questions. Click Close to proceed.
   The secret questions and answers will be used to verify your identity if you forget your password.
6. Use the drop-down menus to select three "secret questions," type in your answers, then click Submit.
7. If it's not already selected, select Reset My Password and click Next.
8. Enter a password. Re-enter it and then click Submit.
   To be accepted, your password must meet the following criteria:
   • Minimum of 8 characters
   • Minimum of 1 lowercase letter
   • Minimum of 1 uppercase letter
   • Minimum of 1 number
   • Cannot contain your username or Banner ID
9. To finish, click Exit, or to change your questions, click Retry and repeat the relevant steps.

Resetting Your Password

You may need to reset your password if you have forgotten it, it has expired, or the status of your account has changed. Go to the Mills Resource Portal. At the top of the window, select the Launch Password Site link. The Password and Account Management Portal will display in a new tab. Enter your username and then follow the prompts to create your credentials. If you need help, see the step-by-step instructions for a resetting a password.

Step-by-step Instructions for Password Reset

To reset your password:

1. Go to the Mills Resource Portal.

If you are already logged into the Portal, click on the "Change Password" icon.

If you are not logged into the Portal, click the green button at the top of the window labeled "Launch Password Site." 

2. The Password and Account Management Portal will display in a new tab. Enter your username and then follow the prompts to create your credentials. If you have forgotten your username, click on the Forgot Your Identifier(s)? link, which will ask you for your Banner ID number and your personal, non-Mills email address that we have one file for you (usually the email you provided to the College on your academic or employment application).
3. Enter your answers for all three of your secret questions (not case sensitive) and click Submit. If you have forgotten your secret questions, please contact the Information Technology (ITS) Helpdesk.
4. Create a new password.
5. When you are finished, click Submit.

Your Mills student email account will only remain active until July 31st of the year you graduate. At that time, your Mills student email account will be disabled and anyone who emails your @mills.edu address will receive a bounce-back notification stating that your Mills account is disabled. The message will not include any information about an alternate way to contact you.

To avoid any confusion or issues with people not being able to contact you, ITS recommends that you:

• Begin using your alumnae address for all non-Mills communication as soon as possible during your final semester at Mills.
• Send email to all of your personal contacts notifying them of your new email address.
• Use your alumnae address for any graduate school or job applications.
• Update your account information where you have used your Mills address (e.g. banking, media sites, news lists, e-commerce) to your new alumnae email address.

If you would like to keep the email currently in your student Mills.edu account, we recommend that you use Google's Takeout feature to transfer your mail into another Google account.

Takeout does not transfer messages in Trash or Drafts. Any labels you use in your student account will not transfer; all mail content will appear together under one label. Your Sent Mail will transfer but it will be included in the larger group of mail and will not be added to your alumnae account's Sent Mail label.

You will have the option to transfer your email as well as your Google Drive contents or to just transfer one or the other.

1. Log into your Mills student email account.
2. Click on your photo (or your initial if you don't have a personal photo set) in the top right.
3. Select Manage your Google Account.
4. On the Google Account page, under the Privacy & Personalization section, select Manage your data & personalization.
5. On the Data & personalizaton page, go to the Transfer Your Content section and select Start Transfer.
6. Enter the the email address for the destination account, which is the account that will receive the transferred emails. The destination account can be your @alumnae.mills.edu account or another personal account.
   • Please note that the ITS Helpdesk does affirm that this will work for transferring to another Gmail account, but cannot guarantee the process will work with non-Gmail accounts.
7. Click Send Code to have Google send a confirmation email to the email address you just specfified.
8. Check your destination email account for the confirmation email.
9. Return to the transfer process and enter the confirmation code and click Verify.
10. Select the services you would like to transfer, i.e., Google Drive and/or Gmail, then click Start Transfer. If you are asked to sign in again, make sure you select your Mills student email account.
11. You will receive another email in your destination account stating that your content is on its way. This process can take up to a week to transfer, depending on the amount of data you are transferring. You will receive another email when it is finalized.
12. A new label, ‘username@mills.edu’, will be created for you. This is where your transferred mail will reside.

You can also forward your future @mills.edu account emails to your @alumnae.mills.edu account until your Mills student account is disabled after graduation.

• Follow Google's instructions for setting up forwarding.

If you would like to migrate the Google Contacts that you have in your student account, you will need to export them from your Mills student account and import them into your alumnae account.

• Follow Google's instructions for exporting contacts.
• Follow Google's instructions for importing contacts.

If you would like to migrate your Google Calendar content that you have in your student account, you will need to export your calendar from your Mills student account and import it into your alumnae account.

• Follow Google's instructions for exporting your calendar.
• Follow Google's instructions for importing your calendar.